We’ve been following the Comcast data cap saga for years, and this week there was finally some movement worth talking about. Comcast has made a major shift in its internet plans: the dreaded data caps are gone—for now. The change isn’t automatic, though. You’ll need to call or visit Comcast’s website to make the switch yourself.
I take a look at their new Internet plans in my latest video.
For a while, Comcast’s cap was 1.2 terabytes a month, with a $10 charge for every 50GB you went over unless you paid a hefty monthly fee to bypass it entirely. It wasn’t a small issue either—many people, especially in areas without competing providers, had no choice but to deal with it.
Interestingly, in parts of the Northeast where there’s more competition, Comcast never turned on the caps. Comcast planned to roll them out during the early COVID lockdowns but backed off when the timing turned out to be especially poor. Increased competition in those regions likely kept the caps at bay.
Now Comcast is facing even more pressure. The FCC recently approved a merger between Verizon and Frontier, which means Verizon’s footprint is about to expand significantly. Frontier, after emerging from bankruptcy with a pile of copper infrastructure, managed to build out a decent fiber network using their existing poll attachments. They’ll now be part of a much bigger player, giving Comcast real competition in areas they used to dominate.
To stay competitive, Comcast has introduced new nationwide pricing tiers that eliminate data caps and includes a modem/router gateway without additional fees.
There are several tiers available, from 300 Mbps to 2 Gbps download speeds, though the upload speeds remain asymmetrical. The upstream rates will vary depending on where you live and typically range between 20 and 200 megabits per second.
But like anything with Comcast the price tiers are not cut and dry. Each data rate has three different prices: a one year lock, and five year lock, and an “every day price.” The one year rate is the least expensive, but after the year is up it will revert to the every day rate which at the moment is $30 more per month.
You can cancel service any time without a penalty, but you’ll lose that rate if you decide to come back later. My advice is for people in regions with more ISP competition to go with the one year as you’ll likely get the same or better deal after the year is up. If Comcast is your only choice, the five year is probably your best bet to maintain pricing stability.
The announced prices are assuming you opt into their $10 monthly autopay discount—and they’ll only give you that discount if they can draw directly from your checking account. Credit card autopay doesn’t qualify.
I looked at my own local rate card and confirmed that these new rates are available here in Connecticut. Comcast also offers bundling discounts if you include phone or mobile service, shaving off $10 to $40 depending on how many products you add.
Still, if you’re only looking for internet service in competitive regions, Comcast is not necessarily the cheapest option. Fiber providers like Frontier and GoNetspeed in my state offer symmetrical upload and download speeds, and at lower prices. For instance, Frontier offers 500 Mbps for $30 a month for the first year, while Comcast charges $55 with a one-year lock. But I’m finding all of these ISPs are always looking for ways to up their charges once customers have been with them for awhile.
The important takeaway here is that Comcast’s move to eliminate data caps and bundle in rental equipment is a direct response to increased pressure from fiber providers. Even in areas where Comcast still holds a monopoly, the new pricing applies—so it’s worth taking the time to switch plans.
The trick now is staying alert and ready to exercise your power as a consumer in a competitive marketplace. When your promotional rate expires, don’t let it slide. Call, negotiate, or switch to get the best price.