Back in December, I shared information regarding a recall affecting my 2025 Toyota Sienna. As of today, March 5 2026, the vehicle has been sitting at the dealership without a resolution. The van has been out of service for almost 90 days, having been at the dealer since December 12th. I’m about to take Toyota to Lemon Law Court here in Connecticut.
The recall addresses an issue where the second-row seats rails have a risk of losing their structural integrity and pose a risk of injury due to defective welds. The manufacturer’s notice explicitly stated no one should sit in these seats until a remedy is performed. While the manufacturer instructed dealers to pull the vehicles from lots on October 7th, 2025, my notice did not arrive until 66 days later. To date, no remedy or timeline for a fix has been communicated.
This situation impacts approximately 50,000 Sienna vans. Faced with a vehicle that cannot be safely used as intended, I researched the lemon law in my home state of Connecticut.
Connecticut requires that a vehicle be a new vehicle under two years old, have less than 24,000 miles, and exhibit a condition that substantially impairs its use, safety, or value. Given that I purchased a seven-passenger van and two of the middle seats cannot be used, the impairment is clear. Furthermore, Connecticut law provides eligibility if a vehicle has been out of service for repair for a cumulative total of 30 days or more.
I have filed a lemon law complaint with the state, and it has been accepted for a hearing. At the hearing, I will make my arguments for either a replacement or a refund. For other owners dealing with this extended recall, researching state-specific lemon laws is a practical step. Resources like Justia provide a 50-state survey of lemon laws across the United States, detailing varying procedures.
While the process in Connecticut is designed so consumers can file without an attorney, legal counsel may be consulted if the hearing process is intimidating. Following my hearing, I will share my presentation and arguments so other owners have something they can use in their own hearings. Stay tuned!
